HelpDesk Chapters
Year Founded: 2018
Description:
HelpDesk Chapters (HDC) is a membership-based professional organization dedicated to supporting IT support professionals and help desk teams through education, resources, and networking. It provides training, tools, and best practices to help members enhance their skills in customer service, technical troubleshooting, and support management. Common job titles among members include Help Desk Technician, IT Support Specialist, Technical Support Manager, Systems Administrator, and Customer Service Representative. Most professionals come from the technology, IT services, and customer support sectors.
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